• Can I cook food on the Bio-Blaze fireplace?

    No, the fireplace is not a cooking element. It will damage the burners. Faulty handling is not covered under warranty.
  • Does Bio-Blaze fireplace release any smoke?

    No, the combustion is clean and free of soot. Bio-ethanol is a clean burning flame.
  • Does bio-ethanol fuel smell?

    Bio-ethanol has substances added to it in order for it to be labeled de-natured. The burning of these substances may cause a slight smell upon initial lighting and will dissipate with time. There is also a slight smell once the flame is extinguished, similar to when you blow out a candle. The sme...
  • Do I need a chimney/ flue for Bio-Blaze Ethanol Fireplaces?

    A Bio-ethanol fireplace does not need a chimney or a flue. Bio-ethanol burns clean and it is non-toxic. It releases very little carbon dioxide and water vapor very similar to a candle.
  • How does a Bio-Blaze® fireplace work?

    Our instruction manual provides you with all the necessary information to operate a Bio-Blaze® fireplace safely and efficiently. The Bio-Blaze® fireplace is a flueless fire combined with a burner that runs on bio-ethanol. The burner can be lit with a long match or long lighter.
  • How do I clean a Bio-Blaze Burner?

    The heat can cause the stainless burner to discolor in time. This is not out of the ordinary. Regular maintenance will maintain the color. Do not clean with water or put in a dishwasher. The stainless steel can be cleaned using a soft cloth and some liquid stainless steel cleaner.
  • How do I fill in the Bio-Blaze burners and how long should I wait before I refill?

    You will carefully pour the bio-ethanol into the burner making sure that the liquid does not spill or overflow. If this occurs, you must wait several minutes until it evaporates before lightning. When the flames are out, you need to wait until the burner is cold (+/- 20minutes) before refilling.
  • Is it easy to install a Bio-Blaze® fireplace?

    The Bio-Blaze® fireplaces are very easy to install. They do not require any flue, electricity connection or any other external connection. There is no installation or building work required. The fireplaces do not require any flue, therefore they can be placed anywhere you want. The mobile firepla...
  • Storage of bio-ethanol

    Bio-Ethanol is classified as a Flammable Liquid Class 3, PG II and is regulated by various standards around the world. You must familiarize yourself and comply with these regulations in order to safely and legally store, handle, decant and use this fuel.
  • What are the advantages of a Bio-Blaze® fireplace?

    A Bio-ethanol fireplace is environmentally friendly and burns “green” using Bio-ethanol fuel. It is easy to install, ideal for a condo, house or loft, or for a balcony, patio or garden. They can be easily mounted to a wall, placed in an open space or put on a coffee table.
  • What is Bio-ethanol?

    Bio-ethanol is a liquid fuel that is produced from environmentally friendly materials. Please refer to our section: What is bio-ethanol
  • What is the heating capacity of a Bio-Blaze Ethanol fireplace?

    A Bio-Blaze® fireplace will provide heat. Because it is flue-less, all the heat stays in the room. It can be used as a complement to your existing heat source. Based on the room size and heating capacity of the fireplace, it can provide you 2 KW to 5.6 KW (6828 to 19120 BTU).
  • Where can I place a Bio-ethanol fireplace?

    Almost everywhere except bathrooms or rooms that are less than 50m³/ 1376ft³per burner. For all other installations, you must comply with our installation instructions.