Where can I find an authorized Dimplex service depot?

We do not have authorized service depots. Please call Dimplex tech support at (888) 346-7539.
They will ask for your model and serial number, they will then ask a few questions and diagnose your problem over the phone. They will send parts as per your warranty. If your unit has a service warranty they will arrange service. Parts are available for purchase if your unit is outside your warranty.