• Do you offer installation services?

    We don't offer installation services. You can install a lot of our fireplaces yourself or hire a regular contractor. If you are looking to install a built-in electric fireplace or any other fireplace that needs to be hardwired, we recommend hiring a certified electrician for the job.
  • How to install my fireplace / fire pit / patio heater?

    You should always refer to the product manual that came with your fireplace / fire pit / patio heater. We have also created a few articles to help you navigate the installation process. Click here to see all installation guides. (
  • What is the difference between flush mount, recessed, and zero clearance fireplace installation?

    Let's start with recessed (or built-in) installation. This is when you create a niche in a wall and insert the back of the fireplace in it. Flush mount installation is a type of recessed installation when the frame of the fireplace sits right on top of the wall surface (flush) without any gaps ...