Are all The Bio Flame ethanol fireplaces UL Listed?
All The Bio Flame fireplaces, burners, grate kits, and fireboxes are UL Listed, except for the 13" round burner and grate kit, 60" burner, 72" firebox, Lotte, Pure, Allure, Evoque and Static.
Are ethanol fireplaces safe to use indoors?
Yes. Most of the ethanol fireplaces can be used anywhere indoors as long as the wall models are mounted according to directions. Floor and stand models are safe to place on carpeting.
All models should be positioned at least 3 feet from any flammable materials. The room should have windows and ...
Are the ethanol fire emissions harmful to humans or pets?
Ethanol (Bio-Ethanol) Fuel burns clean without emitting any harmful toxins into the air, with only harmless water vapor produced as a byproduct and a small amount of Carbon Dioxide. Make sure you ONLY use liquid bio-ethanol fuel for fireplaces, as any other kind of fuel can emit harmful toxins or...
Are there any Legal requirements or building regulations regarding Bio-Ethanol Fireplaces?
There are no legal or other regulations from the government bodies or elsewhere for decorative fireplaces that run on alcohol. The fireplaces qualify under burning candles category in legal fire regulations. Our products are laboratory tested and we have never been notified within the final repor...
Can Ethanol Fireplace inserts be installed in a cabinet?
Ethanol Fireplaces have real flames hence standard safety precautions apply when installing these. We should not install these on flammable materials and it should be mounted at a safety distance. Cabinets are usually made of wood which is considered a flammable material hence we do not recommend...
Can I extinguish the ethanol fireplace before the fuel has completely burned off?
Yes, you can turn your fire off at any given time, even before the fuel has run out. Use the extinguishing tool to shut off the burner. It is not safe to leave a fire unattended.
Can I put a Flat Screen TV above an ethanol fireplace?
Yes, many of our fireplaces are safe to use with flat TV screens. You need to check whether your fire is "closed" at the top to assess suitability. Some of the new wall-hanging units are open at the top and have a glass panel at the front. They are NOT suitable to be put underneath TV because all...
Can I recess my wall mount ethanol fireplace into a wall?
If you purchased an ethanol fireplace that is specified as wall mounted only, you can NOT recess it into a wall as it does get hot and it needs to allow air to flow around all sides including the back side.
If you purchased an ethanol fireplace that is specified to be recessed, please follow th...
Can I remove a frame from a recessed ethanol fireplace for a seamless look?
On most recessed ethanol fireplaces the frame is non-removable. We do have some models like Ignis Ardella and Ignis Accalia on which the frame can be removed. However, because you have to leave a gap around the fireplace when you recess it into the wall for the hot air to come out, this gap will ...
Can these Ignis ethanol fireboxes be installed in wood.
We recommend installing it with an added layer of a concrete backer/cement board if you are planning to install this in wood
Can you add fire glass to the floor model ethanol fireplace?
Yes, you can add fire glass to any ethanol fireplace, you just need to make sure that it is placed around the burner and doesn't fall into the burner.
Can you put logs or fire glass in your Ethanol Fireplaces/burners?
Yes! You can put decorative logs, stones, or fire glass around the burners. We have all these accessories on our website.
Do the flames or heat cause any discoloration of the stainless steel of my ethanol fireplace?
The heat produced by the fire can cause some discoloration to the fuel tray and lid. Extended and constant use of your fireplace may lead to slight tarnishing and discoloration of the fireplace itself but can easily be cleaned off. See below if cleaning and care instructions
How do Electronic Ethanol Burners and Fireboxes connect to Smart Home
Electronic ethanol burners and fireboxes by Ignis can be connected to your smart home. They need to be hardwired and connected via IP address.
Smart ethanol burners by The Bio Flame can be made with either RS232 or the RS485 signal. This would be a custom order and would take 8-10 weeks and woul...
How do I add fuel to my ethanol fireplace?
NEVER add fuel to a fireplace that is already burning or hot. Carefully pour the fuel directly into the fuel tray using a funnel or other pouring device.
Do not use a funnel you will later use with food or liquids you will drink.
DO NOT allow children to refuel the Fireplace
If fuel spills clea...
How do I control the heat and/or flame in my ethanol fireplace?
The larger the opening of the lid, the more oxygen mixes with the flame and creates a larger flame, thus producing more heat. To adjust the size of the flame and heat production, adjust or dampen the lid.
How do I extinguish the fire in my ethanol fireplace?
All fireplaces have a fuel tray with a lid to cover the opening and a separate handle. Use the provided handle to close the lid to the fuel tray to “snuff” or extinguish the fire. By closing the lid, you eliminate the supply of oxygen which extinguishes the flame.
How do I light the fuel in my ethanol fireplace?
Use a long match or long/wand lighter to light the fuel. Because a “Flash” is possible when lighting a fire, keep your face away from the burner. Unlit fuel can give off some fumes which are combustible, so it is best to light fire immediately after filling the fireplace fuel tank.
How long does the fuel burn and what is the cost of the fuel?
One liter/quart of bio-ethanol will burn around 3 hours with a cost of ± € 1 / $1.50 per hour.
The cost of 1 liter/quart of bio-ethanol varies depending on place and quantity of purchase.
How much fuel to add to ethanol fireplace or burner?
There is only one rule: NEVER overfill your fuel reservoir. NEVER fill fuel reservoir more than ¾ full.
How much fuel will go into Anywhere Fireplace Chelsea Ethanol Fireplace and how long it will burn?
Chelsea Fireplace has a burner that can hold 1/2 bottle of ethanol fuel at a time (1/2 a liter). The bottle of fuel lasts about 2 1/2 to 5 hours depending on how open or closed the damper is. Only 1/2 bottle fits into the burner so it can at max last 2 1/2 hours per refill.
How should I care for and clean my stainless steel ethanol fireplace?
You can easily clean your stainless steel fireplace by using a soft clothes, mild soap and warm water or an ordinary standard stainless steel spray cleaner found in your local supermarket or hardware store along with a soft cloth to wipe it down. If you have and choose to remove discoloration of ...
I received my ethanol fireplace but I have not yet received my fuel. When will I receive my fuel?
The Fuel ships from a different location than the fireplaces and because it is flammable can never travel by air, therefore delivery times may vary by a few days
My fuel tray (burner) came with a white cloth inside it. What is this and should it be kept or thrown out?
The white cloth inside some fuel tray (burner) models is a nonflammable fiber that has shown to create a better dancing flame more evenly across the opening. It is not required to be used and you can still use your fireplace without it. However if you do use it, make sure it does not cover the sm...
What are the emissions of ethanol fireplaces?
Emission is composed almost completely of water vapor and CO2 (carbon dioxide); the amount of CO2 emission from Ethanol Flame is comparable to that of two medium-sized candles. The other components emitted are negligible in quantity well under any limits. The other hazardous substances of combust...
What is the flame height/ how tall can the flames go?
Flame height is also relative to the area but it can go somewhere around 8-12 inches
What is the largest ethanol fireplace for my room?
To calculate the maximum size of ethanol fireplace for your room, you first need to figure our how many cubic feet your room is: simply multiply room length by width and by height. Ethanol fireplaces need to have 200 cubic feet per each 1000 BTUs they produce. So, for example, if you have a 1200 ...
What kind of fuel should I use for my ethanol fireplace?
Make sure you only use specifically made liquid bio-ethanol fuel for fireplaces, as any other kind of fuel can emit harmful toxins or be unsafe. You can purchase fuel from one of the trusted brands on our store or anywhere else online. NEVER USE BIO-ETHANOL FUEL FOR CARS OR ANY FUEL NOT INTENDED...
What kind of walls can I mount my ethanol fireplace on?
For the wall mount models, only mount them on a sturdy, flat, vertical wall surface. You can mount it against brick, drywall, stone, tile, and wallpapered walls. Do not mount it on any wall with a fabric or cloth covering. Make sure the provided spacers are screwed onto the back side of the firep...
Why would a tabletop Ethanol fireplace not ignite or light up even if the canister is full of fuel?
There could be two things:
Are you using the appropriate fuel? If you went to a hardware store and purchased denatured alcohol instead of Ethanol fuel, it may not work.
If it is the correct fuel, it may be too cold. Ethanol stored below room temperature doesn’t ignite well.
If it is neither of t...
Will an ethanol fireplace give off heat?
While the flame provided by burning the liquid bio-ethanol fuel for fireplaces is decorative and beautiful, it also is efficient in providing heat. Due to the ventless nature of the fireplaces themselves, no heat is lost up the flue or vent. Depending upon the size of the fireplace and opening of...